GENERAL TERMS OF USE
BASIC INFORMATION ABOUT THE SELLER
Name: Sophie Kloss water sports equipment rental business
Headquarters: Our Lady of Sita 98, Podstrana
Branch address:
OIB: 91883653557
Email address: info@seaemotion.com
Phone number: +385 99 207 87 44
The cost of the call and the billing unit for calls are charged at the cost of calls to fixed networks of the user’s telecommunications operator.
The Consumer, in his capacity as Buyer, and Sophie Kloss in his capacity as Seller, conclude
SALES AGREEMENT
Legal entities as buyers are subject to the application of the Obligations Act and the Electronic Commerce Act, and the Consumer Protection Act does not apply to them. These General Terms and Conditions apply to legal entities in the part relating to the main characteristics of the product, the procedure for concluding a contract, the price of the product, the method of payment and shipping of the product, the description of the method of delivery of the product and delivery costs, general information, warranty and service conditions, loyalty club, disclaimer of liability and the moment of concluding the contract. The seller may, at its discretion, provide the legal entity with the rights that a buyer who is a consumer has in each specific case.
A user is a person who uses the website seaemotion.com , as well as every customer and visitor to the website seaemotion.com.
the seaemotion.com website is regulated in accordance with legal provisions, taking into account the principles and provisions of European Union directives in particular. The conclusion of a contract via the seaemotion.com website constitutes a distance contract.
These General Terms and Conditions also represent a pre-contractual notice and apply to the conclusion of a purchase contract if the buyer is a consumer, i.e. any natural person who concludes a legal transaction or operates on the market outside of their trade, business, craft or professional activity, and if the contract is concluded between a trader and a consumer within the framework of an organized system of sales or provision of services without the simultaneous physical presence of the trader and the consumer in one place, whereby up to the moment of concluding the contract and for concluding the contract, one or more means of distance communication are exclusively used.
Means of distance communication are all means that can be used to conclude distance contracts without the simultaneous physical presence of the trader and the consumer, such as the internet and electronic mail.
The contract is concluded when the seller accepts the buyer’s offer, and everything stated on the Sophie Kloss website constitutes an invitation to place an offer. The seller may terminate the purchase contract if the buyer does not pay the purchase price, and is not obliged to deliver the product until the purchase price is received, except in the case where the buyer has chosen the cash on delivery method. If the buyer for some reason does not take delivery of the shipment and it is returned to the seller, the seller will repeat the delivery 2 more times and after a total of 3 unsuccessful delivery attempts, the seller will not repeat any other deliveries.
An integral part of these General Terms and Conditions are the General Terms and Conditions for the Protection of Personal Data.
seaemotion.com website is available in Croatian. The official language for concluding a purchase agreement is Croatian.
MAIN PRODUCT FEATURES
seaemotion.com website .
Sophie Kloss reserves the right to change information, including product prices and special offers on the website without prior notice.
The product image is accompanied by a description of the main features of the product and its price including VAT.
Prices, payment terms and special offers are valid only at the time of order and/or payment.
CONTRACT CONCLUSION PROCEDURE
Sophie Kloss website. seaemotion.com by filling out the form provided for this purpose. When filling out the form, the buyer is obliged to enter all the information requested from him. The purchase can be made with the buyer’s confirmation that he has previously read and understood the General Terms and Conditions of Business and that he has agreed to them and that he is aware that this is an order with an obligation to pay. The purchase is possible 24 hours a day, 7 days a week. Sophie Kloss is not responsible for the costs of using computer equipment and telecommunications services necessary to access the service. The buyer will be notified by e-mail of the order confirmation (receipt of an electronic message containing the buyer’s offer) and the shipment.
In the event that Sophie Kloss is unable to deliver any of the ordered products for any reason, a Sophie Kloss employee will contact the customer by phone or email to arrange delivery of a replacement product or possible cancellation of the ordered product.
Purchase of products and/or services on behalf of and for the account of minors or persons deprived of legal capacity (fully or partially) may only be requested by their legal representatives.
Purchases are made by ordering available products that the customer selects based on the photo and basic description. Photos are illustrative in nature and may not always correspond in all details to the available products. Purchases are made in a few simple steps in the comfort of the customer’s home, from anywhere in the world.
Product searches are possible using various criteria. By entering a specific term in “Search”, products related to the specified term will appear. The customer can select a specific product that interests them and read the available product description in order to make an independent decision as to whether the product meets their needs. The customer selects products from the seaemotion.com product catalog , which is organized by product type.
The product order is made electronically. By clicking on the “Add to Cart” icon, the selected product is added to the cart. By placing the product in the cart, the product is not reserved, ordered, or purchased. The buyer can continue adding products by clicking on “Continue Shopping” or review the cart by clicking on “View Cart” or complete the product selection process by clicking on “Complete Purchase”. When the buyer completes the product selection process by clicking on “Complete Purchase”, he will be redirected to a page where he selects the payment method, delivery method, enters the code if he has a coupon or gift voucher, and adds additional notes if he has any, e.g. if he wants an R1 account. The purchase cannot be continued without checking the box “I agree to the General Terms and Conditions”, by checking which the buyer confirms that he has read and understood these General Terms and Conditions and that he agrees with them, and by checking the box “I am aware that the order includes an obligation to pay”. By clicking on “Change Cart Contents”, the buyer can change the contents of the cart. If the buyer agrees to purchase the products in the cart, they can click on the “Pay” icon. After the buyer places the order by clicking on the “Pay” icon, the seller will send the General Terms and Conditions to the buyer’s email address along with an order confirmation and an order number confirming that the buyer’s order has been received and is in the processing process.
The seller will send the buyer a confirmation of the concluded purchase contract to his email address, along with a confirmation that the shipment has been sent, or that the buyer can pick it up at the Sophie Kloss branch , and instructions on how to pick it up. If the buyer does not receive the ordered products that he has paid for within 20 working days (Saturday, Sunday and public holidays excluded) from the payment made, or 20 working days (Saturday, Sunday and public holidays excluded) from the conclusion of the purchase contract with the agreed payment upon receipt, he is obliged to notify the buyer of the same at the email address info@seaemotion.com .
If the buyer has not received a purchase confirmation via email within 72 hours or it is not possible to access the service in the manner specified in the email, he/she is obliged to contact the seller at the email address info@seaemotion.com .
In the event that Sophie Kloss is unable to deliver any of the ordered products for any reason, a Sophie Kloss employee will contact the customer by phone or email to arrange delivery of a replacement product or possible cancellation of the ordered product.
GENERAL INFORMATION
Users or customers are required to familiarize themselves with the General Terms and Conditions of the website before using the seaemotion.com website owned by Sophie Kloss . If they have any additional questions or ambiguities regarding the General Terms and Conditions, they can contact the email address info@seaemotion.com .
By accessing the website or using any part of its content, the user accepts the General Terms and Conditions of the website, as well as all other rules and conditions of use of the website in question and the services provided through it. Users agree that they will not use the website in a way that harms the authors or third parties, and accept all risks of using the website and services. If the user does not agree with the above, he is obliged to stop using the website and the services provided through it.
The content of the website is protected by copyright. Any modification, lending, selling or distribution of the content is only possible with the prior written permission of Sophie Kloss.
Sophie Kloss enables the use of the website in the best possible way. This includes: monitoring server performance, expanding capacity according to the number of users, supporting users and eliminating possible errors and problems in the operation of the system. does not assume responsibility for possible problems in the operation of the website and services. Sophie Kloss cannot guarantee that the use of the website will not be interrupted or without errors. The user agrees that access to the website may sometimes be interrupted or temporarily unavailable.
Users use the website at their own risk. Sophie Kloss is in no way responsible for any damage that the user may suffer by using the website. The authors and other natural or legal persons involved in the creation, production and distribution of the website are not responsible for any damage resulting from the use or inability to use it.
Sophie Kloss reserves the right to deny access to the website to users if it is deemed to be used inappropriately. Sophie Kloss reserves the right to deny access to the website to anyone, based on its own assessments. The user undertakes to use the website in a manner that does not compromise the resources and services as a whole. Inappropriate use of the website is prohibited and will result in termination of access to the website.
The user is obliged to keep the information about his user account secret, and is fully responsible for all damage caused by unauthorized use of his user account.
Sophie Kloss reserves the right to amend or supplement the General Terms and Conditions at any time. Changes shall enter into force on the date of publication on the website. Continued access to the website or use of any part of its content shall be deemed acceptance of the amended or supplemented General Terms and Conditions. Sophie Kloss recommends that you periodically check the General Terms and Conditions to be aware of any changes.
Sophie Kloss reserves the right to change, amend or discontinue any part of its business, including the website or any part thereof, services, sub-sites or services provided through them, at any time and without prior notice. The right in question includes, but is not limited to, changing the timing of availability of content, availability of new data, methods of transmission, as well as the right to access or use the website.
It is the user’s duty and obligation to use the website in accordance with positive regulations and general moral and ethical principles. Sophie Kloss has the right to control the content of the website at any time to ensure compliance with the General Terms and Conditions and positive regulations. Changes to the General Business Terms and Conditions are valid immediately upon publication on the website.
PAYMENT AND DELIVERY
PRODUCT PRICE, PAYMENT METHOD AND PRODUCT SHIPMENT
The buyer undertakes to pay for the ordered products using one of the following payment methods:
By credit or debit card – payment directly online, using the PayPal card payment service: Visa Electron, Visa GOLD, MasterCard, Maestro, Visa, Diners, GooglePay, ApplePay .
In the case of payment by credit card, GooglePay, ApplePay, PayPal, the payment must be made no later than the deadline specified in the email confirming that the contract has been concluded.
Cash on delivery (upon receipt of the shipment) – allows the customer to pay the order amount to the delivery person upon delivery to the address. Cash on delivery payment is made exclusively in cash, i.e. the amount cannot be paid by credit card.
The purchase contract is concluded at the moment of acceptance of the buyer’s offer, and the product will be shipped to the delivery service within 2-4 business days (Saturday, Sunday and holidays excluded) upon receipt of payment of the purchase price, except for payment of the product by cash on delivery.
If the buyer chooses the cash on delivery payment method, the purchase contract is concluded at the moment of acceptance of the offer, and the product will be shipped to the delivery service within 2-4 business days (Saturday, Sunday and public holidays excluded) after the conclusion of the purchase contract.
If payment is made by bank transfer (wire transfer or internet banking), the buyer is obliged to use the payment information received by e-mail from the seller.
The agreed purchase price includes all taxes and duties and is expressed in euros.
BOOKING CONDITIONS
By using the accommodation reservation functionality on the apartmani-harmonija.eu website, the user confirms that he/she is familiar with these Booking Terms and Conditions and accepts them in full. Accommodation reservations can be made via an online form or by direct contact via e-mail. Upon receipt of the reservation request, the user will receive an e-mail confirmation of the availability of accommodation, reservation conditions and further instructions for paying an advance payment, if applicable.
The reservation is considered valid and binding only after receipt of the reservation confirmation from Sophie Kloss and, if applicable, after the advance payment has been made. In the event that the user does not make the payment within the specified period, the reservation may be canceled without further notice. Details such as the exact duration of stay, number of guests, price and special conditions will be clearly indicated in the reservation confirmation that the user receives by email.
The user has the right to cancel a confirmed reservation in accordance with the cancellation conditions that will be specified in the offer or reservation confirmation. In the event of cancellation within the period in which the advance payment or partial payment is scheduled, Sophie Kloss reserves the right to keep the paid amount in accordance with the specified conditions. In cases of force majeure (such as natural disasters or unexpected technical problems with the facility), Sophie Kloss reserves the right to change or cancel the reservation, with the obligation to offer the user an alternative date, facility or refund of the funds paid.
By using the reservation function, the user confirms that all entered data is correct, complete and up-to-date. Impersonation, intentional misrepresentation, or unauthorized use of another’s information is a violation of these terms and conditions and may result in the cancellation of the reservation without the right to a refund. Sophie Kloss reserves the right to change the reservation conditions without prior notice, and all valid information will be clearly displayed on the website and/or in communication with the user.